| Frequently Asked Questions |
| How can I change the first button? |
| You can change first button in full version of menu after purchasing. |
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| I purchased menu, how can I change first "softery.com" button? |
| Just insert menu in a new blank html page wich must be located at the folder with your menu html page (menu files will be replaced, then you can delete blank html page) |
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| I get the message in dreamweaver "This page contains some swf objects that may not work properly with the latest versions of Internet Explorer. Dreamweaver cannot convert them to the new swf markups" Is that a problem? |
| - Please, ignore the message. There is no problem with IE.
Dreamweaver tries to convert all Flash Object tags to its own scripts and fails usually ... However it is not a problem that it fails - you can simply ignore this message. Our menus work perfectly in all modern versions of Internet Explorer. |
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| I'm getting a warning message when trying to link to a Web Site from my menu... |
| - This message appears only during local testing, when you publish the menu on server, everything will be ok. To get rid of this message you need to change Flash player settings for your PC using this Macromedia Flash Player Setting Manager . (Choose "Always allow" or Edit location.. => Add location...) |
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| How to remove the search field/button? |
| - Advanced Options tab of the Softery Menus UI => Search options => Need Search (check/uncheck) |
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| How to make a button with empty link? |
| Set href="NA" for the button. |
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| - Is that possible to place a menu in one frame and open a content in another frame? |
| - Yes, you need to type in target field instead of "_parent" - the name of your content frame. Don't confuse the name of frame file (mainFrame.html) and its parameter "name" () |
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| Will this work in all browsers and if not what browsers will have trouble? Will people need to have the flash plugin (or other plugin) installed in their browsers to see properly? |
- They need to have Flash Player installed in a browser, if they don't, installation starts automatically. But 99% users already have it installed. See Detailed Survey from Macromedia(Adobe)
Our flash menus require flash player version 9 or higher. |
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| I would like to know the process after purchase the menu. |
| For processing your orders we use RegNow as an authorized retailer of goods and services provided by Softery. You can buy with almost any type of credit card, PayPal, wire or by phone. |
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| How and when will I receive the component(s) I order? |
After purchasing you will get an e-mail with download link(s).
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| I couldn't find any information on licensing restrictions for your menus. Can they be used on multiple websites, or does each website require a separate license? |
You can use menus on multiple websites without limitations.
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